Each request you submit via GreenPixel platform has a due date automatically set. Per se, the due date is equal to the usual selected subscription turnaround time (e.g. 24-48 hours).
Important to note, the due date is set from the moment our designer starts working on the ticket. Therefore, you might note certain tickets without a due date set yet. As soon as the work starts, the due date will be set.
You can always check the due date on the platform, as well as via the ticket email notifications.